1. No hidden destination charges

Zambezi Freight is a fully registered member of BIFA and operates an international shipping network between and within Zimbabwe, Nigeria, Zambia, Malawi, Namibia, Botswana, Swaziland, Lesotho, Cameroon, India, Caribbean, Australia, Canada, China, Malaysia, New Zealand, Singapore, South Africa, United Kingdom, Ireland and the United States. We have first hand knowledge and experience of the local import requirements which includes possible charges and we can advise you on how to minimise those costs putting you in control of your personal shipment. With Zambezi Freight, your international shipment is being handled by the same group and our worldwide network of agencies, from start to finish providing peace of mind and utmost efficiency all the way.

2. Planned collection/delivery slots

Zambezi Freight operates a network of international depots within these countries: Zimbabwe, Nigeria, Zambia, Malawi, Namibia, Botswana, Swaziland, Lesotho, Cameroon, India, Caribbean, Australia, Canada, China, Malaysia, New Zealand, Singapore, South Africa, United Kingdom, Ireland and the United States.

Where Zambezi Freight operates it own fleet of vehicles you will be provided a two-hour time-slot our driver will aim to be with you for the delivery, collection of your shipment which allows you to plan your time better on that day. In areas which are not supported by our own Zambezi Freight fleet, i.e. where we operate via our partner network, we are unable to provide this option to you.

3. Global Delivery & Collection

Zambezi Freight provides you with a web portal to view the progress of your national or international shipment. You can arrange the collection of your shipment from your original address and its delivery to your destination address through our website from wherever you happen to be travelling.

4. Global Door-to-Door shipments

Zambezi Freight offers competitively priced door–to–door national and international shipping services for your goods. These prices enjoy the benefits of us operating our own international shipping network our worldwide agencies network: deep knowledge of the shipping process in each country and a streamlined process.

Zambezi Freight is one of fast growing shipping companies in the world providing you with incredible economies of scale. Zambezi Freight is committed to protecting you from unnecessary costs and prides itself in safe guarding your shipment of to its destination.

5. Africa coverage with global knowledge

Zambezi Freight operates an international shipping network throughout Africa especially: Zimbabwe, Nigeria, Zambia, Malawi, Namibia, Botswana, Swaziland, Lesotho, Cameroon and the Caribbean. Zambezi Freight operates a centralised customer contact centre in the UK which draws upon first hand knowledge and experience of local import and export requirements and processes for your benefit.

Warning: Beware of door–to–depot (also known as door–to–port) prices you may be quoted by some companies as the main charges to you often appear at the destination and can be real surprise to you.

6. FREE packing materials delivered

Zambezi Freight Services will deliver packing materials which includes bubble wrap, rolls of tape and marker pen together with the shipping cartons or barrels you request. We do not charge for these packing materials and they are yours to use to ensure you pack your goods in the most secure way for safe shipping. Should you require an additional delivery of our free packing materials; a charge will be made for the delivery only.

7. Can I use my own cartons?

Yes, but please ensure that your cartons are made of strong cardboard. If you are unsure, please use our cartons, they are FREE, chemically hardened and specifically designed for international sea and air shipping protection of your excess baggage. If you do send your own cartons, please provide us with their exact dimensions (length, width and height) so we can give you an exact quote.

8. Do you accept my suitcases?

Yes, we do; we also accept holdalls and backpacks. Please provide exact dimensions (length, width and height) as this allows us to give you an accurate quote.

9. How long can I keep the cartons for?

There is no time limit. Please do not leave the delivery of your empty cartons till the last minute, allow yourself plenty of time to pack.

10. Door to Port/Airport Service

Our door to port shipping service allows you to collect your shipment on its arrival at the destination terminal. In most cases, as the owner/sender or your consignee, will need to collect the baggage personally, clear it through customs and settle any terminal charges, customs duty, local tax or wharfage fees - including, where applicable, quarantine fees(New Zealand/Australia).